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Collaboration Technologies implements the Realise Telephony Server with Funtastic Holidays based in the Gold Coast of Australia, the solution includes the Predictive Dialer, ACD and Voice Recording applications fully call blended.

Collaboration Technologies announces the opening of it’s new offices in Sao Paolo, Brazil to support its growing amount of resellers and customers in the region..

D & S Online AG based in Germany with over 2,000 seats has their network of Avaya Definity G3 PBXs and Java based CRM integrated with the Realise Predictive Dialer which provides CTI based functionality without using any physical devices.

The Realise Virtual ACD with DID routing, IVR functionality and Web based CRM is implemented with SERTEC and GABSSA two large collection agencies with over 2,000 agents throughout México.



  
 

 
 
Collaboration Technologies with the Realise Predictive Dialer is fast becoming the standard for outbound call center applications for 20 to 30 seats. We have been awarded various major projects in North America and Europe.

-Software Architecture
-Open Interfaces
-Advanced Features
-Campaign Simulator
-System Specification

A Florida based financial services company with 660 agents has
signed up to use the CT Online predictive dialing service, they
are running telemarketing campaigns from 11 locations.
 
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